Gathering feedback from customers is crucial for improving the store experience. What methods or tools do you use for this? Are there any effective Magento 2 modules that make collecting and managing customer feedback easier and more automated for store owners?
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For Magento 2, effective feedback tools include:
Mageplaza Customer Feedback: Collects post-purchase feedback.
Aheadworks Review Reminder: Automates review requests.
Webkul Survey Extension: Gathers detailed customer insights.
However, Shopify offers built-in feedback apps like Yotpo and Judge.me, making it easier to automate and manage customer reviews. If simplifying feedback management is a priority, migrating to Shopify might be a smarter choice.